SELF-CATERING HOLIDAYS AT TREVASSACK LAKE
Accessibility Statement
Trevassack Holidays was designed with accessibility at its heart, from our step-free, lakeside accommodation to the way we share information online. We’re committed to making our website and holidays easy to access and enjoy for everyone.
If you need any assistance or specific accessibility information, please contact us at hello@trevassackholidays.com or call 01326 702326.
Last updated: October 2025
At Trevassack Holidays, we believe everyone should be able to enjoy an exceptional and relaxing Cornish break regardless of age, ability or access needs. Accessibility and inclusion are at the heart of everything we do, from the design of our accommodation to the way we present information online.
Our Commitment
We’re committed to ensuring our website and holiday experience are accessible to as many people as possible. We continually work to make www.trevassackholidays.com usable by everyone, using the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our benchmark for accessibility standards.
Website Accessibility Features
We’ve designed our website to be as accessible and user-friendly as possible. Features include:
> Responsive design for viewing on mobile, tablet, and desktop.
> High colour contrast and clear font choices for readability
> Alternative text for images to support screen readers
> Logical heading structure and clear navigation
> Keyboard navigation compatibility for users who do not use a mouse
> Descriptive link text to help users understand where each link will take them
> UserWay Toggle button on all pages to adjust user accessibility preferences
We regularly review and test our website to identify and resolve any accessibility issues.
Accessible Accommodation and Facilities
Trevassack Holidays was purpose-built with accessibility in mind. Our lakeside site and luxury properties include:
Step-free access to all accommodation
Wide doorways, accessible bathrooms, adjustable kitchen units and ceiling track hoists (available in selected properties)
Plenty of additional mobility equipment on site, available on request at no charge
Hard-surfaced pathways and ramps across the site
Accessible parking or drop off points adjacent to accommodation
On-site support facilities at Trevassack Lake, including accessible watersports and a lakeside cafe designed for wheelchair users
Full details of each property’s accessibility features can be found below and on individual accommodation pages and we’re happy to provide extra information or photos on request.
Feedback and Contact
We’re always looking to improve accessibility across our website and site facilities. If you experience any difficulty using our website or would like to discuss your specific access requirements before booking, please contact us:
We aim to respond to all accessibility feedback within two working days.
Ongoing Improvements
We’re continuously reviewing our accessibility features and welcome input from guests and website users to help us make Trevassack Holidays even more inclusive. Our goal is to ensure everyone can plan, book, and enjoy their holiday with confidence and ease.
Accessibility Guides
Where is the best UK holiday destination for wheelchair users? Well we certainly aim to be one of them, with everything created to be as wheelchair friendly and inclusive as possible whether you are fully able or limited in your mobility, young, old or have four legs – with Bradbury House, Lizard House and Clare Milne House particularly suited for disabled-friendly holidays in Cornwall, we also have facilities for families and dog-friendly holidays here in south west Cornwall.
When you’ve used up all your energy down at the lake, head home to your luxury self-catering hideaway to soak tired bodies in your very own hot tub – each of the properties feature them on their large decks. We suggest throwing open the sliding doors extra wide for an al fresco sundowner here at Trevassack Holidays, the best holiday destination in Cornwall that welcomes one and all.
Our site has the only Changing Places Facilities on the Lizard – and we’ve got two! One inside the main building by the cafe and another in its own separate cabin for those accessing the water.
Both are fully accessible and accredited by the Changing Places scheme and feature electric hoists, fold down changing tables, shower, toilet, sink, mobility chairs and plenty of space.
Accessible Lodges
We have three impressive, architect-designed and purpose-built lakeside houses, which are suitable for high-dependency guests and one is dog-friendly. All have their own hot tubs!
Spacious Cabins
Our large cabins are suitable for those with limited mobility, with some accessibility aids available on request. Everything on site is on one level, with no steps or difficult surfaces to manoeuvre.
We are always adding to our accessible provisions as funding and circumstance allow, so the below is by no means a finite list. Please do ask if you have specific requirements and we will do our very best to help.
Bradbury House
The property most suited to high dependency guests.
Sleeps 6 people in 3 bedrooms
Clare Milne House
A luxury property suitable for high dependency guests.
Sleeps 6 people in 3 bedrooms
Lizard House
An accessible house for more people and the dog!
Sleeps 8 people in 3 bedrooms plus 2 dog
Serpentine Cabin
A spacious, level property with mobility aids on request.
Sleeps 5 people in 2 rooms plus 2 dogs
Quartz Cabin
A spacious, level property with mobility aids on request.
Sleeps 5 people in 2 rooms
Calcite Cabin
A spacious, level property with mobility aids on request.
Sleeps 5 people in 2 rooms plus 2 dogs
Equipment provided
All of our properties come fully stocked with all the equipment you need to enjoy your time away without missing home comforts.
See the full list of everything provided as standard: